Support and contact
- Service provider
- 深圳市有仙气科技有限公司
- Support email
- 1275837631@qq.com
- Official website
- https://www.uxianqi.com/
Updated September 21, 2026
For questions about alarms, movement tasks, rest records or data settings, contact us at the email address below.
Contact us
Describe the steps you took and what happened. Include your app and iOS versions if relevant. You do not need to attach health reports, camera images or unrelated sensitive information.
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Common questions
Which devices are supported?
The current version runs on iPhone with iOS 26 or later. No account is required. Current features are free to use, with no paid subscription.
How do I check that an alarm is set?
Allow system alarm access, then check the next alarm time shown in the app after saving. Use the alarm test in Me to learn how it works. A powered-off device, device conditions, changed permissions or other simultaneous alarms may affect use.
Will Sleep wake me at the selected time?
Yes. Choose a wake-up time first. Sleep starts after the app confirms a separate system wake-up alert, without changing your regular alarms. The full-screen view shows time remaining until wake-up. Ending early cancels that rest's wake-up alert and saves its record. Pausing, changing or scheduling a fade-out for sleep sounds does not cancel the wake-up alert.
Does the camera record video?
Movement tasks use the live camera image only after you grant camera access. Movement recognition runs on your device. Images are not recorded, saved as photos or videos, or uploaded. Camera capture stops when you leave the task.
Do I need a watch or Apple Health?
No. Connecting Apple Health is optional. Alarms, naps and night rest work without health data. Health reports read records that a device or another app has already saved to Apple Health; DanceClock does not connect directly to your watch.
Is rest duration the same as measured sleep?
No. Starting and ending a nap or night rest creates a rest timer record. Available sleep records from Apple Health are shown separately. When health records are missing, the app does not invent sleep stages or treat the timer duration as actual sleep.
Where can I choose a sleep sound?
Enter the full-screen Sleep view to choose from 10 offline environmental sounds, adjust the volume and set a fade-out timer. Choices include gentle rain, ocean waves, flowing water, a fireplace, and rolling thunder. Naps provide a timer and wake-up alarm, without sleep sounds.
How do I end a nap or nighttime rest?
Rest stays full screen, without a collapse or back control. Press and hold End at any time to cancel this rest’s wake-up alert and save its record. Regular alarms are unchanged. Reopening the app restores unfinished rest. You can also extend a nap by 5 minutes.
What is the mainland China app filing information?
Filed app name: 跳舞闹钟. App ICP filing number: 粤ICP备18055854号-3A. Service provider: 深圳市有仙气科技有限公司.